New Altimeter-report on Enterprise Social Networking from Altimeter. I do not agree on all findings and statements and find it very US-centric. There are a lot of examples I know out of my job, where customers like BASF, Bayer, Rheinmetall (only to name a few) get significant benefits out of Enterprise Social Networking:
Altimeter Report: Making The Business Case for Enterprise Social Networks
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Here are additional comments and resources on the report.

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